Shipping Policy

We want you to have the best experience possible and enjoy shopping with us.  

We ask for upto 5 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number. 

We use Australia Post as our delivery partner. For most orders, please allow up to 2-6 business days for delivery to Australia regions.

If no one is present when the order is delivered and there is no authority or safe place to leave the package, the carrier will either attempt re-delivery or leave a card detailing the nearest location to collect the parcel.
  
If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page. Alternatively you can also email us at MyGuiltyPleasuresCosmetics@gmail.com. We will respond within 24 hours to your email.
 
Your order will be sent to the address supplied at checkout.  Change of the delivery address  is not possible once the order has been confirmed. 

 

International delivery -  

For international orders, shipping fees and charges reflect our postage and handling costs and are dependent on factors such as size, weight and delivery location. For some regions, where duties and customs fees are charged at the border, the customer is responsible for these charges. We are not responsible for any delays or additional charges once the order has been dispatched.

If the package is not collected, rejected at the border, returned to sender or fees and duties are not paid by you, and as a result you do not receive your goods, you will not be entitled to any refund for the goods or the postage and handling fees. Certain items may be restricted in your country and may be withheld at the border. We are unable to remain across these import requirements for your country and it is your responsibility to ensure what you order will be able to clear customs.

For estimated delivery times to your country, please visit Australia Post International and select your country to view the estimated times on each delivery service.